Generative AI for surveys on payment apps: AI views on privacy and technology

by Koji Takahashi, Joon Suk Park<br />This study uses ChatGPT to simulate survey responses about payment apps, focusing on privacy and perceived benefits. By designing prompts that mirror real user characteristics, the generated responses align with findings from a Dutch survey, especially when grouped by privacy concern. Privacy-concerned agents view apps less favorably, while users show more positive attitude…